Complaints
For any complaints, the customer can contact the Client Servicing department by letter at: Candriam Belgium, 58, avenue des Arts at 1000 Brussels or via the site https://contact.candriam.com.
In the event that the processing of the complaint as referred to above would be insufficient for the client, the client may contact the Ombudsman - Address: OMBUDSFIN, Ombudsman in financial conflicts, Avenue du Roi Albert II 8, 1000 Brussel; Phone no. +32 2 545 77 70 ; Email: ombudsman @ombudsfin.be. Detailed information on the characteristics and conditions of application of this extrajudicial settlement can be consulted on https://www.ombudsfin.be